Refund policy
Last updated: 2026
Cedarmark Nutrition LLC ("we," "us," "Cedarmark") stands behind Gumitide with a 60-day money-back guarantee. This policy explains how it works and how to request a refund.
The 60-day guarantee
If you are not satisfied with Gumitide, you may request a refund of the product price within 60 days of your purchase date. We ask that you use the product as directed for at least 30 days first, since it is designed for gradual support rather than an immediate result.
What is covered
- The product price of your order is eligible for refund.
- Both opened and unopened bottles may be returned.
- Original shipping charges and return shipping costs are not refundable.
How to request a refund
- Email returns@ordergumitide.com or support@ordergumitide.com within 60 days of purchase, using the email on your order and including your order number.
- We reply within one business day with return instructions and the correct return address.
- Ship your bottles back using those instructions. Return shipping is the customer's responsibility, and we recommend a tracked method.
- Once we receive your return, we refund the product price to your original payment method, typically within 5 to 7 business days.
Conditions
- This guarantee applies to orders placed through ordergumitide.com only. Purchases from unauthorized resellers, marketplaces or third parties cannot be verified or refunded by us.
- To keep the policy fair, one guarantee claim applies per customer for first-time bulk orders.
- Refund timing on your statement depends on your bank or card issuer.
Damaged or incorrect orders
If your order arrives damaged or you received the wrong item, email returns@ordergumitide.com with a photo within 7 days of delivery and we will replace it or refund it at no cost to you.
Contact
Cedarmark Nutrition LLC, 1145 NW Galveston Ave, Suite 210, Bend, OR 97701, USA. Email support@ordergumitide.com or call +1 (541) 555-0182. See also the guarantee page and shipping information.